Romi & Moon do not offer a refund for change of mind.

Refunds are available exclusively for items deemed faulty upon receipt.

Romi & Moon takes pride in our products' quality and offers refunds for such instances.

In the rare event that you receive a faulty item, please reach out to our customer service team within 14 days of receiving your order, providing details and evidence of the fault.

Our dedicated support team will assist you in processing your refund. Your satisfaction is our priority, and we appreciate your trust in us.